What happens if I forget or can't collect my order on time? | Eat More Fish | Nationwide Delivery

What happens if I forget or can’t collect my order on time?

Please contact us by email with your order umber at [email protected] if you are having a problem collecting your order. Once an order has left our premises and reached its Collection address it is your responsibility to pick it up. Collection dates and times are clearly stated on your order. Unfortunately little to no leeway is allowed outside these dates and times as agreed when registering with EatMoreFish.ie

Fresh is only as fresh as on the day. A day older is less fresh, etc… Some items may not be at the same quality if you collect them the following day. This is especially relevant with live shellfish and crustaceans. It is your responsibility as agreed when registering with EatMoreFish.ie to collect your order on the required date.

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HOW CAN YOU CONTACT US?
We are busy Fishmongers. When fish lands at our door, every hands are on deck to sort, fillet, and pack all orders on time for DPD to pick up, while also attending after our Galway shop customers...
We are simply too busy to answer phone calls in between, and fault of outsourcing this service to an exotic call center or an  AI chatbot, we decided to cut off our neglected phone line.
 
If you neeed to contact us with any product or stock query, feedback, delivery issue, etc....
Simply email us @ [email protected]
We monitor our inbox throughout the day and will reply as quickly as possible.
If your query relates to an existing order, please include your order number to help us assist you faster.