Your order will be kept chilled and ready for collection. Simply say hello to the nice person behind the counter and give your  name. It is your sole responsibility to double check that you collect your entire order. Larger orders may be packed in separate bags. Fresh, frozen and live are usually kept separately. If your order has been packed into more than one bag this will be noted (bag 1 of 2, bag 2 of 2, etc…)

The collection point provider has no input or responsibility whatsoever regarding the organisation, preparation of the orders and will NOT be able to answer any queries. 

If you are collecting at one of our market locations feel free to skip the queue and let us know you are just collecting your online order…. it’s already paid for so it’s simple for us to grab it for you.