Privacy Policy


Welcome to Gannet Fishmongers/eatmorefish.ie’s Privacy Policy

Hi there, we’re Gannet Fishmongers/eatmorefish.ie Limited. is registered in Ireland. Registered Office: 5 & 6 Royal Rock, Ballybane Industrial estate, Galway, H91YK82. Registered Number 452536, and welcome to our privacy policy. This policy sets out how we handle your personal information if you’re a visitor to our Site.

  1. When we say ‘we’, ‘us’ or ‘Gannet Fishmongers/eatmorefish.ie’ it’s because that’s who we are and we own and run the Site.

  2. If we say ‘policy’ we’re talking about this privacy policy. If we say ‘user terms’ we’re talking about the rules for using our Site.

The type of personal information we collect

  1. We collect certain personal information about visitors and users of our Sites.

  2. The most common types of information we collect include things like: email addresses, IP addresses, other contact details, survey responses, support queries, and web analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself and cover letters).

How we collect personal information

  1. We collect personal information directly when you provide it to us, automatically as you navigate through the Sites, or through other people when you use services associated with the Site.

  2. We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on our Sites, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

Personal information we collect about you from others

  1. Although we generally collect personal information directly from you, on occasion, we also collect certain categories of personal information about you from other sources. In particular:

    1. financial and/or transaction details from payment providers located in the US, UK, France and Ireland in order to process a transaction;

    2. third party service providers (like Google, Facebook) who are located in Ireland, the US or UK, which may provide information about you when you link, connect, or login to your account with the third party provider and they send us information such as your registration and profile from that service, this only occurs if you are using Boon Apps including Uniphi Nights, Galway Bay FM, Connacht Tribune or Boon Town Apps. The information varies and is controlled by that service provider or as authorised by you via your privacy settings at that service provider; and

    3. other third party sources/ and or partners from Ireland, France, the US or UK,  whereby we receive additional information about you (to the extent permitted by applicable law), such as demographic data or fraud detection information, and combine it with information we have about you. For example, fraud warnings from service providers like identity verification service. We also receive information about you and your activities on and off the site through partnerships, or about your experiences and interactions from our partner ad networks.

How we use personal information

    1. To fulfil a contract, or take steps linked to a contract: in particular, in facilitating and processing transactions that take place on the Site or on our apps, like where you purchase an item from our app marketplace.

    2. Where this is necessary for purposes which are in our, or third parties, legitimate interests. These interests include:

      1. operating the Site;

      2. providing you with services described on the Site;

      3. verifying your identity when you sign in to any of our apps;

      4. responding to support tickets, and helping facilitate the resolution of any disputes;

      5. updating you with operational news and information about our Site, apps and services e.g. to notify you about changes to our Site, website disruptions or security updates;

      6. carrying out technical analysis to determine how to improve the Site, app and services we provide;

      7. monitoring activity on the Site, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to the Site;

      8. managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the Site or asking for your feedback or whether you want to participate in a survey;

      9. managing our legal and operational affairs (including, managing risks relating to content and fraud matters);

      10. training Gannet Fishmongers/eatmorefish.ie staff about how to best serve our user community;

      11. improving our products and services.

      12. providing general administrative and performance functions and activities; and

      13. processing your job application to Gannet Fishmongers/eatmorefish.ie.

    3. Where you give us consent:

      1. providing you with marketing information about products and services which we feel may interest you; and

      2. customising our services and website, like advertising that appears on the Site – where this involves the use of cookies or similar technologies – in order to provide a more personalised experience.

    4. For purposes which are required by law.

    5. For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation.

When we disclose your personal information

  1. We will disclose personal information to the following recipients:

    1. subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular: website hosting providers which are located in Ireland, France, the US and UK; technical and customer support services which are located in Ireland, France, UK and the US; marketing and analytics services which are located in Ireland, France the UK and US; security and fraud prevention services which are located in Ireland, France the UK and US; subscription management services which are located in Ireland, France the UK and US; payment processing services which are located in Ireland, France the UK and US; identification verification services located in Ireland, France the UK and US; and operational tooling services which are located in Ireland, France the UK and US. Noting that our subcontractors and services providers may also transfer and access such information from other countries in which they have operations.

    2. our professional advisers (lawyers, accountants, financial advisers etc.) which are located in Ireland;

    3. regulators and government authorities in connection with our compliance procedures and obligations;

    4. a purchaser or prospective purchaser of all or part of our assets or our business, and their professional advisers, in connection with the purchase;

    5. a third party to respond to requests relating to a criminal investigation or alleged or suspected illegal activity;

    6. a third party, in order to enforce or defend our rights, or to address financial or reputational risks;

    7. a rights holder in relation to an allegation of intellectual property  infringement or any other infringement; and

    8. other recipients where we are authorised or required by law to do so.

Where we transfer and/or store your personal information

  1. We are based in Ireland so your data will be processed in Ireland and France, both EU countries governed by EU GDPR regulation. Some of the recipients we have described in section 10 above, and to whom we disclose your personal information, are based outside Ireland in places like France, UK, and the US. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

  1. We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location in Ireland. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, two-factor authentication, and data encryption where appropriate.

How you can access your personal information

  1. You can access some of the personal information that we collect about you by logging in to your account on any of our Apps. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us for any of our apps at any time. To make an access or correction request, contact our privacy officer using the contact details at the end of this policy.

Marketing Choices regarding your personal information

  1. Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us on our apps), we send you marketing communications by email about products and services that we feel may be of interest to you, offers via our apps and event promotions via our apps. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

  2. You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our Sites may not work properly in your case.

Cookies and web analytics

  1. For more information about how we use cookies, web beacons and similar technologies see our cookie policy here and for more general information on cookies, see http://www.allaboutcookies.org.

  2. When you visit our Site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account some of this information could be associated with your account. We’re talking about the following kinds of details:

    1. your IP address or proxy server IP address’;

    2. the domain name you requested;

    3. the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;

    4. the date and time of your visit to the website;

    5. the length of your session;

    6. the pages which you have accessed;

    7. the number of times you access our site within any month;

    8. the file URL you look at and information relating to it;

    9. the website which referred you to our Sites; and

    10. the operating system which your computer uses.

  3. Occasionally, we will use third party advertising companies to serve ads based on prior visits to our Site and Apps.  For example, if you visit our Site or use our apps, you may later see an add for our products and services when you visit a different Site. Read more about your options in our cookie policy.

Information about children

  1. Our Site and Apps are not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our Site or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the Sites for you!). If you are from 16 to 18 years, you can browse the Site but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our Site and Apps.

Information you make public or give to others

  1. If you make your personal information available to other people, we can’t control or accept responsibility for the way they will use or manage that data. There are lots of ways that you can find yourself providing information to other people, like when you post a public message on a forum thread, share information via social media, or make contact with another user whether via our Site, Apps or directly via email. Before making your information publicly available or giving your information to anyone else, think carefully. If giving information to another user via our Site or Apps, ask them how they will handle your information. If you’re sharing information via another website, check the privacy policy for that site to understand its information management practices as this privacy policy will not apply.

How long we keep your personal information

  1. We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with the Gannet Fishmongers/eatmorefish.ie services, you can request that we erase your personal information. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

We reserve the right to change this Policy from time to time in our sole discretion. If we make any
changes, we will post those changes here so that you can see what information we gather, how we
might use that information and in what circumstances we may disclose it. By continuing to use our
site or our services or otherwise provide data after we post any such changes, you accept and agree
to this Policy as modified.

How you can contact us

  1. If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact our privacy officer in writing at Gannet Fishmongers/eatmorefish.ie, 5 & 6 Royal Rock, Ballybane Industrial estate, Galway, H91YK82. info@eatmorefish.ie

  2. We’re really glad you made it to the end of the privacy policy, because knowing this stuff is the best way to understand how your personal information is used and how to best manage it!

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

Disclosure of your information


We may disclose your Data to third parties who provide a service to us or in the event that we sell or
buy any business or assets, in which case we may disclose your Data to the prospective seller or
buyer of such business or assets or if we are under a duty to disclose or share your Data in order to
comply with any legal obligation, or to protect our rights, property, or safety of staff or customers.
Currently we disclose your Data to the following providers.

Provider/Recipient

State “EU” or alternatively state jurisdiction to
which the Data is transferred

Mailchimp

USA – Certified Privacy Shield Framework

Paypal

USA – Certified Privacy Shield Framework

Xero Accounting Package

GDPR Compliant

Some jurisdictions may not have adequate safeguards for the protection of personal data, and
where this is the case we comply with Chapter 5 of the General Data Protection Regulation (“GDPR”)
to provide an alternative method of safeguarding your personal data.


Links to other sites

Our website may, from time to time, contain links to and from other websites. If you follow a link to
any of those websites, please note that those websites have their own privacy policies and that we
do not accept any responsibility or liability for those policies. Please check those policies before you
submit any data to those websites.


Your rights

As an individual, under EU law you have certain rights to apply to us to provide information or make
amendments to how we process data relating to you. These rights apply in certain circumstances
and are set out below: –
1. The right to access data relating to you (‘access right’). Please see
Gannet Fishmongers/eatmorefish.ie DPG14 -Subject Data Request Form;
2. the right to rectify/correct data relating to you (‘right to rectification’). Please see
Gannet Fishmongers/eatmorefish.ie DPG16 – Data Rectification Request Form;
3. The right to object to processing of data relating to you (‘right to object’). Please see
Gannet Fishmongers/eatmorefish.ie DPG17 -Object to Processing Form;
4. The right to restrict the processing of data relating to you (‘right to restriction’). Please see
Gannet Fishmongers/eatmorefish.ie DPG18 – Data Restriction Request Form;
5. The right to erase/delete data relating to you (i.e. the “right to erasure”). Please see Form 5a
Gannet Fishmongers/eatmorefish.ie DPG15 – Data Erasure Request Form; and
6. The right to ‘port’ certain data relating to you from one organisation to another (‘right to
data portability’). Please see
Gannet Fishmongers/eatmorefish.ie DPG19 – Portability Request Form;

The address for the purposes of GDPR is

Personal Data Requests, Gannet Fishmongers/eatmorefish.ie, First Floor, 42 Upper Abbeygate Street Galway.


Changes to this policy

We reserve the right to change this Policy from time to time in our sole discretion. If we make any
changes, we will post those changes here so that you can see what information we gather, how we
might use that information and in what circumstances we may disclose it. By continuing to use our
site or our services or otherwise provide data after we post any such changes, you accept and agree
to this Policy as modified.


Contact Us

Questions, comments, requests and complaints regarding this Policy and the information we hold
are welcome and should be addressed to us at
gdprrequests@boonagency.ie


All requests will be dealt with promptly and efficiently.