For the quickest response email us your questions to [email protected] as we are out of the office for a good part of the day prepping fish and packing orders.
If you are un-able to use email: Call Us On 091 440 167 and we will help you process your order and payment. Leave a brief message if we don’t pick up =)
HOW TO FISH OUR SHOP? 4 STEPS
CHOOSE YOUR CATCH
CLICK NAVIGATION -> BROWSE CATEGORY
USE SEARCH BAR
CHECK OUR OFFERS
READ OUR PRODUCT INFORMATION
FOR MORE INFO ON SUSTAINABILITY / ORIGIN
METHOD OF CAPTURE
TASTE / TIPS
VIEW YOUR PORTION
DIFFERENT SHAPES / DIFFERENT SIZES
– ALWAYS THE SAME PLATE
– WE MADE IT EASY TO COMPARE
CHOOSE YOUR PREPARATION METHOD
* Your Final Weight Will Vary Depending On
The Chosen Preparation Method
HOW IS MY ORDER PREPARED?
THEY CATCH IT
WE BUY IT
ROSSAVEAL AUCTION WEST COAST – SOUTH COAST & BEYOND
WE FILLET IT
90% OF THE FISH WE SOURCE IS PURCHASED WHOLE AND FILLETED @ GANNET HQ (WE ARE FISHMONGERS RIGHT?)
WE PORTION & PREPARE
EACH ITEM TO YOUR REQUIREMENTS
HOW DO WE SEND IT?
WE SHIP OVERNIGHT BY DPD
We are proud to ship with Ireland’s largest courier company.
Minimum order for Home Delivery is €35.00 Home delivery charge is €8.50
PLEASE DOUBLE CHECK YOUR CHOSEN DELIVERY DATE BEFORE PROCEEDING TO PAYMENT
TRACKING AND ESTIMATED DELIVERY TIME IS SENT BY DPD TO YOUR MOBILE/EMAIL.
We Cannot Guarantee A Specific Delivery Time – Please ensure someone is home on the delivery day.
HOW YOUR ORDER IS PACKED
*** We have moved to a 100% Compostable & Sustainable Thermal Courier Box for sending our orders… **** You may have noticed the new packaging with your delivery and we will be updating the site with full details soon as we phase out remaining packing materials. ***
Currently the ice-packs we are using are not recyclable but we are working on it =)
We are busy. Sometimes too busy to pick up the phone. The quickest way to contact us is to email us with your querie @ [email protected] and let us get back to you ASAP.
For any orders feedback or issue about a delivery contact us at [email protected] with your order number