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How It All Works

NATIONWIDE HOME DELIVERY

(Minimum order €35 – Shipping: €8.50)

Our Delivery is FREE when you order above 8.5 kg of any fish & Seafood or over €200. Split an order with friends, neighbors, family or colleagues and get the freshest fish delivered to you every week.  

AVAILABLE: Anywhere in Ireland &  Northern Ireland – DELIVERY DAY : Wednesday / Thursday / Friday –  WEEKLY CUT OFF: 11 am Thursday 

OUR COURIER DPD WILL SEND YOU TRACKING INFO ON THE MORNING OF YOUR DELIVERY.  99.9 % of our parcels arrive on time as expected  BUT…  If your parcel delivery is delayed, let us know ASAP by email @ [email protected] .  All our fish boxes are well insulated, packed with lots of ice, tested to keep temperature down and your products fresh. ( We guarantee a refund for any products you are not satisfied with).

FREE – HOME DELIVERY – GALWAY CITY

FREE – Galway Home Deliveries

( Minimum order €35)

Our Galway FREE delivery area includes: Oranmore, Galway City, Bushy Park, Barna. (only available on Friday’s)

Our delivery take place from 10 am to 2 pm.

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If you are outside our FREE delivery area, we will contact you and offer you our next available day by DPD ( €8-50 shipping Fee).

 

FREE – CLICK & COLLECT

FREE – Click and Collect (Minimum order €25) 

Available at Gannet HQ & Markets and selected locations in Birr, Athlone, Roscommon, Foxford and Abbey Co. Galway (CLICK HERE TO SEE THE FULL LIST)

Gannet HQ, Ballybane – Pick up from 12-5 pm Tuesday to Friday  (Order by 2pm For Next Day) –

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Please note our shop is open to the public Tuesday to Friday ( 9am -4pm)

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Markets: Loughrea, Ballinasloe, Moycullen, Galway – (Order by 2pm For Next Day)

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Other Partner’s location: Next day pick up

Monday @ 2pm For Tiernans, (Foxford)
Tuesday @ 2pm For Organic Store ( Birr) and Holohans, (Abbey Co.galway)
Wednesday @ 2pm For Behans (Athlone ) and Castlemine (Roscommon )

DIFFICULTY  Ordering Online?

Not going through the final stages of our checkout…. Checked for any possible missing information?

Often a simple Browser issue… easily sorted with a hard refresh –

Pressing : Crtl -F5

If all fails… 🙁  email us @ [email protected]  We are always keeping a good look out at incoming emails, even when we are at our busiest preparing fish and packing orders.

HOW TO FISH OUR SHOP? 4 STEPS

1

CHOOSE YOUR CATCH

CLICK NAVIGATION -> BROWSE CATEGORY
USE SEARCH BAR
CHECK OUR OFFERS

2

READ OUR PRODUCT INFORMATION

FOR MORE INFO ON SUSTAINABILITY / ORIGIN METHOD OF CAPTURE TASTE / TIPS

3

VIEW YOUR PORTION

DIFFERENT SHAPES / DIFFERENT SIZES – ALWAYS THE SAME PLATE – WE MADE IT EASY TO COMPARE

4

CHOOSE YOUR PREPARATION METHOD

* Your Final Weight Will Vary Depending On The Chosen Preparation Method

HOW IS MY ORDER PREPARED?

THEY CATCH IT

 

WE BUY IT

ROSSAVEAL AUCTION WEST COAST – SOUTH COAST & BEYOND

WE FILLET IT

90% OF THE FISH WE SOURCE IS PURCHASED WHOLE AND FILLETED @ GANNET HQ (WE ARE FISHMONGERS RIGHT?)

WE PORTION & PREPARE

EACH ITEM TO YOUR REQUIREMENTS

HOW DO WE SEND IT?

WE SHIP OVERNIGHT WITH – DPD – Nationwide.

PLEASE ALWAYS DOUBLE CHECK YOUR CHOSEN DELIVERY DATE BEFORE PROCEEDING TO PAYMENT.

We cannot guarantee a specific delivery time – Please ensure someone is home on the delivery day.

TRACKING AND ESTIMATED DELIVERY TIME IS SENT BY DPD TO YOUR MOBILE/EMAIL. See also your order email for your tracking ID

HOW YOUR ORDER IS PACKED

*** We are using  a cardboard 100% Compostable & Sustainable Thermal Courier Box for sending our orders…

Our fish packaging is also compostable

Currently the ice-packs we are using are not recyclable, but we are working on it =)

We are Fishmongers. 100 % of our Wild fish is sourced straight off the boats. When fish lands, all hands on deck join in to sort, fillet, and pack all orders on time for our courier to pick up.
 
We are usually too busy to answer the phone, and fault of outsourcing this service in India :) ... We made the choice to simply cut off our neglected phone lines.
 

If you need to contact us, email us with any query @  [email protected]  & we will get back to you as soon as we are free.

For any orders feedback or issue about a delivery email us at [email protected] with your order number